Terms & Conditions

Booking Guarantee Policy

All reservations of 10 guests or more require credit card details to hold your table. No amount will be debited from your card when making the booking, however, if you cancel within 48 hours of the date of your booking or fail to arrive for your reservation, a cancellation fee of $10 per person will be charged to your credit card.

The final number of guests must be confirmed not less than 48 hours prior to the reservation date. In the event that the guest numbers reduce from the date of confirmation or if you arrive with fewer guests, you will be charged a $10 per person cancellation fee.

Please be aware we do not split bills.

Outstanding Amounts

Any outstanding amounts that have not been settled & paid at the completion of your booking will be charged by us to the credit card provided by you and held on file.

Payment Processing Fee

A Payment Processing Fee will apply to all card transactions made in the restaurant. Diethnes Restaurant engages an independent 3rd party to provide this service, and does not profiteer from any Payment Processing Fee received. EFTPOS, Savings & Cheque = NIL, MasterCard, Visa and American Express = 1.65%, Alternatively, we do accept cash.

Third-party vendor fees e.g. Paypal, Stripe, in-house store terminal fees will not be refunded upon cancellation.

Sunday / Public Holiday Surcharge

A $5.5 per person surcharge applies on public holidays.

Service Charge

A service charge of 10% will be added for all groups of 100 or more guests which is passed directly to the wait staff as a gratuity.

Private Dining Rooms

When booking a private/semi-private dining room or space, you must comply with the minimum spend requirements. The minimum spend is based on food and beverages only and does not include any other fees or charges such as the 10% service charge. If you do not reach your minimum spend, you are welcome to purchase food and beverage to make up the balance. A party hire fee will otherwise apply to meet the minimum spend requirement.

Monday Menus and Beverage Packages

  • All menu items and prices are subject to change based on seasonal availability.
  • Monday Functions will require a minimum spend and or a minimum number of 30 guests.
  • The Food Package will need to be a minimum spend of $55 per person.
  • The Beverage Package will need to be a minimum of $25 per person.

Beverages on Consumption

You are welcome to have your beverages charged on a consumption basis (Bar Tab). Please be aware we do not split bills. For groups 40+ a pre-selection of wine is required 7days prior Beverage packages commence at the start time of your reservation.

Sunday Menus and Beverage Packages

  • All menu items and prices are subject to change based on seasonal availability.
  • Sunday Functions will require a minimum spend and or a minimum number of 80 guests.
  • Sunday Surcharge $5.50 per person
  • The Food Package will need to be a minimum spend of $55 per person.
  • The Beverage Package will need to be a minimum of $25 per person

Beverages on Consumption

You are welcome to have your beverages charged on a consumption basis (Bar Tab). Please be aware we do not split bills. For groups 40+ a pre-selection of wine is required 7days prior Beverage packages commence at the start time of your reservation.

Arrival and Seating Times

It is appreciated if you could kindly emphasize to your guests the importance of arriving at Diethnes Restaurant on time so that you can enjoy your meal within the confirmed time period.

Requested Seating and Capacity

All requests for specific seating preferences are taken into consideration but are not guaranteed. Please be aware that groups over 20 guests may be seated on two or more tables.

BYO

We are a fully licensed restaurant and as such, we do not accept BYO.

Cakeage

A cakeage fee of $nil per person applies if you choose to bring your own cake.